Stop losing hours to admin. Get back to the work that matters.
You didn't start a business to spend your day chasing messages, juggling bookings or repeating the same tasks. We listen to how your business actually works, find what's costing you and your staff the most time, then design an automation system specifically around those problems.
Every build starts with a free discovery call · No obligation · AI receptionist pilot
The complete package
Your business. Connected.
Incoming calls
AI answering pilot
Appointments
Booking workflows
Google growth
Ads + local SEO
Customer leads
Follow-ups & CRM
Example customer journey
Illustrative workflow — not live call or performance data.
Your complete Business OS
From £200/month
£600 one-time setup
Usually £200–£250/month
Sound familiar?
What's taking your team away from the actual work?
It might be chasing customer replies, answering the same questions, booking appointments, preparing quotes or updating five different systems. We start by finding where your business loses the most time.
Customers calling while you're busy
A better chance of capturing that enquiry
A planned AI phone receptionist and missed-call recovery workflow help your business respond even when you're tied up.
Hours lost to admin and chasing people
More of your day back
Bring appointment requests, reminders and quote follow-ups into one organised workflow.
Customers can't easily find or trust you
A more convincing online presence
Your website, Google Business Profile, customer reviews and Ads management support the same goal.
Your team shouldn't have to do the same admin twice.
We identify repetitive work and agree which steps can be safely automated, with the right handover when a person is needed.
Your business comes first
First we understand your business. Then we build around it.
Every business works differently, so a one-to-one discovery call is essential. You tell us what your team does every day, where time is wasted, and which tasks keep pulling you away from paid work. Only then do we design your personalised automation plan and agree what it includes.
What we work out together
- Which repeated tasks take up your week
- Where enquiries, bookings or payments get stuck
- How your team and existing tools work
- Which workflows to build first and how to assess their value
One example of an automated customer journey
What your day could look like with fewer manual steps.
This is only one possible workflow. Your own system is designed after we understand your business, staff and existing tools.
01
A customer gets in touch
They call, visit your website or reach you through a Google campaign.
02
Your system responds
When connected and approved, AI calling or an online enquiry flow handles the first step.
03
The opportunity is organised
A supported booking or lead is recorded, with reminders or follow-ups as appropriate.
04
You stay in control
See activity in your dashboard and review performance with LocalWebs.
Illustrative proposed workflow. Live telephony and the new automated features are undergoing integration and pilot validation, not currently available as a fully operational service.
One complete system. No piecing it together.
The right automations for your business — not a one-size-fits-all system.
These are examples of what we can combine after your discovery call. The priority is automating the work costing your business the most time, not adding tools you don't need. Your agreed scope and integrations are confirmed in writing.
Professional website & care
Give people somewhere impressive to learn about you and get in touch.
Standard website setup or integration with your existing site, hosting and essential care within your agreed scope.
AI phone receptionist
Capture more of the calls you don't have time to answer.
Planned inbound AI calling, FAQs, booking support, human transfer and summaries. Pilot service; activation follows testing and approval.
Bookings & reminders
Make it easier to book, confirm and manage appointments.
Supported booking integration, confirmations, reminders and customer appointment flows.
Google Business Profile management & local SEO
Help local customers find useful, accurate information about your business.
One eligible business profile: eight useful posts per month, service and business-detail updates, uploads of your supplied photos, replies to genuine reviews and a monthly performance summary, alongside agreed local SEO work. Included in your Business OS fee.
Automated review requests
Make it simpler for genuine customers to share feedback.
Appropriate post-visit requests and direct review links, without selective or incentivised reviews.
Google Ads management
Run advertising with a clear plan and an understandable monthly report.
We manage the agreed campaign work. You keep your own Ads account and pay Google your chosen ad budget directly.
And the extra tools that make it useful every day
Six more benefits. Included.
Not six more subscriptions. These are part of the Business OS offer.
Missed-call recovery
Know when someone tried to reach you and needs a response.
Private business dashboard
Calls, leads and bookings organised in one place.
Monthly growth report
Understand enquiries, bookings and campaign activity without guesswork.
Automatic quote follow-ups
Keep promising enquiries from going cold because you're too busy to reply.
Branded review QR code
Make it effortless for customers to find your review link.
One-tap WhatsApp enquiries
Let visitors contact you directly from your website.
Also covered as part of our existing website services where agreed: lead/customer tracking, booking changes, Google Business Profile updates and website monitoring. We don't charge existing website customers twice for these.
More time doing the work. Less time running after it.
If bookings, calls, quotes and follow-ups are consuming your day, automation could free up time for the work you are actually paid to do. We design around your biggest time drains — not a generic list of features.
For a busy business with customers waiting, reclaimed hours may become room for additional paid jobs. If demand is quieter, those hours can still mean less admin and more breathing space for the team.
An example, not a promise
Example: 75% of hours filledImagine reclaiming
300 hours/year
That's 25 hours a month you could potentially put back into serving customers instead of repetitive admin.
If you fill 75% of that time at £100 per billable hour
£22,500/year
300 hours × 75% = 225 extra booked hours
225 hours × £100 = £22,500 potential annual turnover
Equivalent to £1,875 per month in this example.
50% of hours filled
£15,000
150 hours × £100
75% of hours filled
£22,500
225 hours × £100
Illustration only, assuming 300 hours genuinely freed per year, £100 revenue per extra booked hour and enough customers to fill 75% of those hours. Actual time savings, capacity, demand and revenue vary. This is potential turnover, not profit or a guaranteed result.
Find the time drains
We speak with you about the tasks keeping you and your team away from customer work, then agree what is worth automating.
Build around your business
We tailor the supported workflows to your actual processes and the tools you use. Every system starts with a personal discovery call.
Measure the time returned
We compare the hours spent on the agreed tasks before and after, so you can see what changed rather than rely on vague promises.
See what reclaimed time could mean
What could your team's time be worth?
Explore a hypothetical scenario using your own figures. These are not predictions of hours saved: on our discovery call, we'll identify which repetitive tasks could realistically be automated for your business.
Client value calculator
Optional: account for your variable job costs
Potential extra monthly revenue
£1,875
Potential annual extra revenue
£22,500
Annual hours potentially freed
300 hours
Optional: see contribution after variable costs
Potential monthly contribution: £938
Based on the margin selected in the optional inputs. Before fixed overheads, tax and LocalWebs fees.
The revenue illustration assumes your team genuinely saves the selected time and has enough customer demand to turn the selected proportion into paid customer work.
If you cannot fill freed hours with more paid work, additional revenue can be £0. Time saved may still benefit you and your team. Actual savings and results are not guaranteed.
Example calculation: hours freed × revenue per additional billable hour × percentage filled with paid work. Annual revenue multiplies the monthly estimate by 12. The optional contribution figure uses your chosen contribution margin. These are planning examples, not verified savings or guaranteed financial returns.
Straightforward pricing
One tailored Business OS. Agreed around your needs.
Your discovery call comes first. We define the time-saving workflows, connections and usage your business actually needs, then agree the written scope and price.
Ongoing management from
Most standard packages: £200–£250/month
One-time setup
£600
No obligation · Exact price and inclusions agreed in writing
Example budget for 12 months
£3,000–£3,600 including £600 setup and 12 monthly payments of £200–£250. A later 12 months at the same monthly rate is £2,400–£3,000.
Excludes Google Ads spend, optional website upgrades and any applicable tax. This is a cost illustration; contract length, billing start and cancellation terms are confirmed in your quote.
What we can configure around your business
Your advertising budget stays yours.
You choose your Google Ads spend and pay Google directly. Our agreed campaign management is included in your LocalWebs plan.
The £200–£250 rate covers the agreed standard scope and usage allowances. Unusual integrations, very high call volumes or bespoke cinematic 3D work are scoped separately before approval. VAT or tax treatment and any applicable fees are confirmed in your quote. No automatic charges from this page.
Included in your Business OS price
Take the repetitive work off your plate.
From the first enquiry to the next booking, we design the supported workflows your business needs. These are part of the existing package, with the exact connections, usage and rollout agreed on your discovery call.
One organised enquiry inbox
Keep supported website, call and booking enquiries together, with owner alerts when a response is needed.
Better-qualified enquiries
Collect the service, location, requirements and useful job photos through an agreed form before you spend time quoting.
Quote acceptance & deposits
Let customers accept an owner-approved quote and use a connected payment link to pay the agreed deposit.
Booking changes & waiting lists
Give customers supported cancellation and rescheduling options, and offer gaps to customers who asked to hear about openings.
Invoice & payment reminders
Send agreed reminders for unpaid invoices and stop them when the connected system records payment.
Customer progress updates
Keep customers informed at the agreed stages of their booking or job, without typing the same update repeatedly.
Repeat bookings & customer return
Prompt suitable customers when another visit or service is due, using approved lists and appropriate contact permissions.
Your daily owner summary
See new enquiries, outstanding quotes, upcoming bookings and the tasks that need your attention.
Your team stays in control of quotes, prices, exceptions and customer decisions. Connections and new workflows are built and tested as part of your agreed rollout; this page does not mean they are already live for every business.
Built for you. Looked after with you.
A managed service, from setup to everyday use.
You get more than access to software. Personal setup, practical team training and ongoing care are included in your agreed Business OS package.
A discovery call & personal build plan
We map your daily problems, existing tools and customer journey, then agree the workflows most likely to save you time.
Done-for-you setup & connections
We configure your agreed workflows around your services, approved messages, booking rules and team responsibilities.
Owner & team training
A practical handover shows your team how to use the dashboard, approve quotes and take over when a customer needs a person.
First-month optimisation
After launch, we review how the agreed setup works in practice and refine friction within the agreed scope.
Ongoing system care
We monitor the agreed workflows, investigate faults and provide the maintenance and change allowance confirmed in your plan.
Monthly business review
Review real available enquiry, booking and payment data, discuss what is helping, and agree the next practical improvement.
The same £600 setup and £200–£250/month standard plan. Your build plan confirms the workflows, usage, support and change allowance before you commit.
Get 70% off your next website project.
Join the LocalWebs Business OS package and choose one discounted website project. Refresh your current site, build a complete new website or go premium with a 3D experience.
Website Revive
Give your existing website a sharper design and a better customer journey.
Usual project price
£350–£500
With Business OS
£105–£150
Save £245–£350
Full Website Package
A polished professional website built around your business and its customers.
Usual project price
£500–£750
With Business OS
£150–£225
Save £350–£525
Premium 3D Website
An interactive 3D website designed to make a lasting first impression.
Usual project price
From £1,000
With Business OS
From £300
Save from £700
One website project at 70% off — no confusion about the price.
The discount is on one separately quoted Website Revive, Full Website or Premium 3D project bought with a new Business OS package. Its discounted fee is additional to the £600 Business OS setup and the agreed £200–£250 monthly plan. Standard website setup or connection is already included in Business OS. You only pay an extra discounted website project fee if you choose an upgraded design or redevelopment scope, agreed separately before work starts; an upgrade is optional. The example prices above use our standard published guide prices. Final project cost depends on agreed scope. Google Ads media budget, monthly subscription and other promotions are excluded.
Real work. Real feedback.
See the standard we bring to our clients.
LocalWebs already builds websites for real UK and Irish businesses. Here's a look at that work and what clients have said about the website service.
THE BROW ANGEL
Luxury brow artistry
Brow Studio · Bandon
The Brow Angel
“He paid great attention to detail and took the time to understand my vision for The Brow Angel, bringing it to life beautifully. I’m absolutely delighted with my new website and couldn't be happier with the service I received.”
— Angel Duffy · Google review
Valeting & Car Care
The Valeter Co
A complete LocalWebs build for a Belfast valeting business — mobile-friendly website, custom AI assistant, on-site booking and enquiries, private booking management area and custom domain.
View client website project
Lash Salon · Dundalk
AMP Lashes
“They did such an amazing job bringing my vision to life and creating something that represents my business perfectly.”
— Aisa Pasztor · Google review
Built for busy businesses
If your business runs on calls, customers or bookings, let's talk.
Business OS is designed with practical service businesses in mind. We adapt the setup to your existing systems rather than forcing you to start again.
Getting started is simple.
Arrange your free discovery call
Every Business OS build starts with a call. We identify your biggest time drains, repeated admin and customer problems before designing your system.
A build plan around your business
We map your customer journey, prioritise the problems to solve and agree your workflows, £600 setup, monthly rate, usage and rollout in writing.
We build, test & train your team
We configure supported connections, test the agreed customer journey and show you how it works. Live calls and workflows begin only after successful testing and your approval.
We look after it with you
First-month optimisation, ongoing system care and a monthly business review help keep the agreed setup useful as you work.
UK & Ireland businesses
Business automation that works around your customers.
LocalWebs Business OS is built for small service businesses in the UK and Ireland that want more organised calls, appointment enquiries, review requests and customer follow-ups. Our AI phone receptionist for small businesses is a pilot service: live calls are only connected after successful testing and the owner's approval.
We combine online appointment booking and customer enquiry automation with professional website support, local search basics and agreed Google Ads management. Looking for a new website instead? Explore our website design services, booking website options or premium 3D websites.
Straight answers
Questions we'd ask before buying, too.
No vague promises. Here are the details businesses usually want to know before getting started.
Do I need to arrange a call first?
Yes. Every Business OS build begins with a free discovery call before we agree the build or take payment. We discuss the work that eats up your time, problems customers face, your existing systems and who handles each task. We then design a practical build specifically around your business, prioritising the workflows with the clearest potential to save time and reduce daily friction. Request a call below; we confirm a suitable time with you.
Are the additional daily workflows included in the price?
Yes. The supported workflows shown on this page, done-for-you onboarding, team handover, first-month optimisation, agreed ongoing system care and monthly business review form part of the existing £600 setup plus £200–£250/month standard package. They are not separately charged LocalWebs add-ons. We agree which workflows your business needs, compatible connections, usage, maintenance and change allowances before you commit. This is a tailored system, not a requirement to use every feature.
How do quotes, deposits and invoice reminders work?
You remain in control of prices and approve quotes. Where supported, customers can accept an approved quote and follow a connected payment-provider link for the deposit. Invoice reminders stop when payment is recorded by the connected system. We agree permissions, payment status checks and exceptions during setup. Payment-provider transaction fees and any unusual third-party subscriptions are disclosed before agreement; we do not collect card details in chat or make payments without authority.
Will you guarantee a number of hours saved?
No fixed saving is promised before we understand your business. During the call we identify your repeated tasks and agree sensible success measures. At review, we compare available evidence with your starting position so you can judge what is helping.
What Google Business Profile management is included?
For one eligible profile, we include eight useful posts per month, service and business-detail updates, supplied photo uploads, genuine review replies and a monthly performance summary. You retain ownership and grant manager access. You supply accurate business details, photos you have permission to use and approval for offers. Google controls verification, post approval and ranking. No top-three placement or enquiry volume is guaranteed. This is included in the £200–£250/month Business OS fee, with no separate profile-management charge.
Is everything really included for £200–£250 a month?
The standard Business OS includes the core services, everyday customer workflows and managed setup and care described on this page. Your exact price, included voice minutes, message allowance, integrations and ongoing work are agreed in a written quote. Very high-volume or bespoke needs are priced and approved separately, never silently added.
Why does the price say ‘from £200’?
£200/month is our entry rate for a suitable standard small-business setup. The normal range is £200–£250/month, depending on phone usage, supported integrations and service scope. Every core feature remains part of the package where compatible.
Who actually pays for Google Ads?
You set your own Google Ads budget and pay Google directly through your own account. LocalWebs' agreed Ads setup, management and reporting are included in our service fee. Advertising spend is not included, and no lead or sales result is guaranteed.
Can I keep my existing website?
Yes. Business OS can connect to a compatible site or include a standard website setup. If you want a separately quoted Website Revive, Full Website or Premium 3D project, the 70%-off website offer is available when purchased together with a new Business OS package.
How does the 70%-off website offer work?
When joining a new Business OS package, choose one Website Revive, Full Website or Premium 3D project and receive 70% off the agreed standalone website project price. The discounted project fee is in addition to the £600 Business OS setup and your £200–£250/month subscription. Google Ads spend and monthly fees are not discounted; other promotions cannot be combined. All terms are agreed before payment.
Is the AI receptionist ready to answer my calls today?
Not yet as a generally available live service. We are taking pilot enquiries while we validate the voice provider, phone routing, live booking connections, call quality, privacy and staff handover. No live customer calls will be connected without testing and approval.
How many calls and messages do I get?
We assess your usual call volume and agree a fair-use allowance before launch. You see those limits in the quote; significant usage above the agreed scope requires prior discussion and written approval.
How quickly can I get started?
After a free consultation we provide an agreed setup plan. Timing depends on your website, phone provider, calendar and required integrations; we won't promise a launch date before checking those dependencies.
Do I have to commit during the consultation?
No. The first consultation is free and there's no payment when you send an enquiry. We confirm contract duration, cancellation terms, exact services and charges in writing before you accept.
What if I'm already a LocalWebs website customer?
Your existing agreed website and maintenance price stays unchanged. Business OS is an optional service; you won't be moved onto it automatically.
Are the new automation extras already live?
Some website and admin functions exist today. The additional Business OS workflows are being introduced and require integrations and testing. We identify what's ready and the proposed delivery sequence before you commit.
Let's make it easier to run your business
Your next customer shouldn't depend on whether you can answer the phone.
Arrange your free discovery call so we can design the build specifically around your business. Tell us what takes up your time and what goes wrong day to day. We will agree a practical plan to reduce repetitive admin and solve the problems that matter to you before you commit.
Rather speak to us directly?